At Maitreya Counseling, we strive to make your experience seamless and convenient, whether you’re booking a session, handling payments, or using your insurance coverage. We’ve put together the details to guide you through each step with ease.

Booking Your Appointment

Booking a session with one of our compassionate counselors is simple and straightforward. You can easily schedule your appointment using the Jane App on our website, designed for an intuitive, hassle-free booking experience. With just a few clicks, you can select your preferred counselor, choose an appointment time, and confirm your session.

To Book:

1. Visit our Booking Page and click on the links to the Jane App.

2. Choose from a list of available counselors who best meet your needs.

3. Select the time that fits your schedule and confirm your appointment.

4. Receive immediate confirmation and reminders for your session.

Alternatively, if you prefer, you can reach out to our team directly to assist with booking.

Payments

All payments for services are processed securely through our trusted payment gateway, ensuring your personal information is protected. We kindly ask that payments be made in advance of your session to help streamline the process and ensure a smooth experience.

Payment Process:

• Payments can be made directly through the Jane App when booking your session.

• If you prefer, payments can also be completed via credit card or other secure methods on our site.

We understand that seeking counseling can be an investment in your well-being, and we aim to make the payment process as simple and transparent as possible.

Insurance Coverage

At Maitreya Counseling, we are pleased to work with many insurance providers to ensure that our services are accessible to you. If you have insurance coverage that includes counseling services, we are happy to assist with processing claims.

How It Works:

• Pay in advance for your session through our payment gateway or Jane App.

• After your appointment, submit your receipt to your insurance provider for reimbursement.

We recommend confirming with your insurance provider to ensure that counseling services are covered under your plan.

Insurance Coverage by Province
Below is a guide to help you navigate insurance coverage depending on your province in Canada. Please note that coverage policies can vary, so we encourage you to verify details with your insurance provider.

• Ontario: Many extended health benefit plans in Ontario include coverage for counseling services. This may be covered under your mental health benefits or EAP (Employee Assistance Program).

• British Columbia: Counseling services are often covered by extended health plans and, in some cases, provincial health coverage. If you have a plan through your employer or private insurance, we recommend reviewing your policy for mental health benefits.

• Quebec: In Quebec, insurance coverage for counseling may be available through your private health insurance provider. If you’re unsure, please contact your provider to clarify your mental health coverage.

• Alberta: Alberta residents often have access to counseling services through employee health benefits or provincial insurance, depending on their plan. Make sure to check the details with your insurance company.

• Nova Scotia & Newfoundland: In these provinces, many insurance providers offer coverage for counseling services, particularly if provided by licensed professionals. Be sure to consult with your insurer for full details.

• Other Provinces: For provinces not listed, we recommend checking with your health insurance provider to determine eligibility for coverage of counseling services.

If you have any questions regarding insurance coverage or need assistance submitting your claim, please don’t hesitate to reach out to us. Our team is here to support you in every step of your healing journey.

Ready to take the first step?
Reach out to us today to begin your journey toward healing and transformation. We’re here to help you reclaim the life you deserve.

Contact Us:
Email: [email protected]
Phone: 236-978-9121