Virtual counselling is a form of therapy that is conducted online using video calls, phone calls, or messaging platforms. It allows you to have confidential, professional therapy sessions from the comfort of your own home or any location of your choice. It’s just like in-person therapy, but more flexible and convenient, ensuring that you don’t have to travel to access support.

At Maitreya Counselling, virtual sessions are conducted using secure and user-friendly platforms. Once you book a session, you'll receive a link to a private video call or instructions on how to connect. During your session, you’ll engage in the same therapeutic process as you would in an in-person session, with the added comfort and convenience of being in your preferred space. Our therapists use a variety of therapeutic approaches tailored to your needs, just as we do during face-to-face sessions.

Yes, virtual counselling is just as effective as in-person therapy. Studies have shown that online therapy can be just as beneficial as traditional face-to-face sessions, with some clients even finding it more comfortable and easier to engage. Whether you’re seeking support for anxiety, depression, stress, or any other challenge, virtual therapy provides the same professional care and personalized strategies to help you thrive.

To participate in virtual counselling, all you need is a reliable internet connection, a device with a camera and microphone (like a smartphone, tablet, or computer), and a quiet, private space where you can speak freely. We recommend using a device that has video and audio capabilities to make your session as effective as possible. If you’re using video calls, ensure that your camera and microphone are working correctly beforehand.

Confidentiality and security are paramount to us at Maitreya Counselling. We use encrypted and HIPAA-compliant platforms to ensure that your personal information and session details are completely private and secure. Just like in a face-to-face session, everything you share with your therapist is kept strictly confidential.

Yes! Virtual counselling can be used for a wide range of therapeutic services, including individual therapy, couples therapy, family therapy, and more. Our therapists at Maitreya Counselling offer specialized support for various mental health challenges, such as anxiety, depression, stress management, trauma, and self-esteem, among others.

Booking a virtual counselling session is simple. Visit our Booking Page (link) and choose a time that works for you. Once you select your preferred therapist and session time, you’ll receive a confirmation email with details about how to connect for your session. If you have any questions or need assistance with booking, our friendly staff is available to help.

If you're uncertain or uncomfortable with virtual counselling, we encourage you to reach out. Our therapists are experienced in helping clients adjust to the virtual format and can guide you through the process to ensure it feels as comfortable and effective as in-person sessions. We also offer free consultations to discuss your concerns and make sure virtual therapy is the right fit for you.

We accept a variety of payment options, including credit and debit cards, and in some cases, insurance. After booking your session, you’ll receive an invoice with payment details. If you have specific questions about billing or insurance coverage, please contact our office, and we will be happy to assist you.

Yes, virtual counselling can be incredibly helpful for those dealing with more serious mental health conditions, including depression, PTSD, and anxiety disorders. However, if you are experiencing a mental health crisis or require intensive care, we recommend seeking immediate assistance from local emergency services or specialized care. Virtual therapy can still play a supportive role in your overall treatment plan.