In an emergency, call 911. For 24/7 crisis support in Canada, call or text 988. More help →

Counselling · New Zealand

Counselling in New Zealand

Every session is held by secure video, so where you sit is up to you. What matters is that you tell us where that is, because it decides who is able to work with you.

Matching within days. We work here by matching you with a counsellor registered where you live. Send us a note and we will confirm availability, usually within two working days.

Who is allowed to work with you

Psychologists in Aotearoa are registered with the New Zealand Psychologists Board under the HPCA Act. Counsellors and psychotherapists register with NZAC and NZAP, and psychotherapists are regulated by the Psychotherapists Board of Aotearoa New Zealand. We match you with a registered practitioner and tell you which body holds their registration.

We will tell you which registration your counsellor holds and give you the number, so you can check it against the register yourself before you book. If you would rather not take that on trust, you shouldn't have to.

Paying, and whether anything comes back

Some private health policies, including Southern Cross, cover counselling under mental health benefits. ACC funds counselling for people affected by sexual assault through its Sensitive Claims service, at no cost.

You'll know what a session costs before you book it, never after. If cost is what's stopping you, say so — we hold a small number of reduced-fee places and nobody will ask you to justify the request.

Time zones

You are in NZST and NZDT. We confirm your local time in writing before your first session, because a mix-up discovered at six in the morning is nobody's idea of a good start.

If you need help now

Call 111 in an emergency. 1737 — call or text, free, at any hour. Lifeline Aotearoa: 0800 543 354. Youthline: 0800 376 633, or text 234.

We are not a crisis service and cannot respond urgently or out of hours, anywhere. More options are on our crisis page.

What we work with

The same work, wherever you are

Trauma Therapy

When something overwhelming happens, your body does what it needs to do to get you through it, and then doesn't always switch off afterwards. We work with that directly, at whatever pace you can manage.

Learn more →

EMDR Therapy

EMDR helps your mind finish processing something it couldn't process at the time. It's one of the most researched trauma treatments there is, and it usually asks far less of you than telling the story over and over.

Learn more →

ADHD Therapy

You've probably tried the apps and the planners already. We'll build the practical side with you, and we'll also work on what tends to go unaddressed: the years of assuming you should find all this easier.

Learn more →

Anxiety & Depression

Anxiety and depression are usually how something else shows up on the surface. Your symptoms are real and worth treating, and we'd rather work with what's driving them than teach you to live around them.

Learn more →

Grief & Loss

Grief doesn't follow a schedule and it rarely looks the way you expect. Nobody here will hurry you through it or hand you a set of stages to work along.

Learn more →

Couples Therapy

Most couples aren't really arguing about the thing they're arguing about. We help you see what's actually happening between you when it escalates, and what it would take to change it.

Learn more →

Everything we work with →

Counselling in New Zealand

Tell us where you'll be sitting and what's going on. We'll come back within two working days with a straight answer about whether we can help.